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Telephone 0203 049 2820
 

26 Holmshaw Close , London , SE26 4TH
Telephone: 020 3049 2820
Fax: 0203 049 2821

 

Patients' Forum 


The Patients' Forum is intended to foster good relations between the Surgery and patients and secondly, to act as a conduit for communication in both directions between the Surgery and patients.   It has a Constitution and is managed on a day-to-day basis by a ‘Core Group’ (comprised of patients, Doctors and the Practice Manager) that informs Practice members about issues of concern to patients and then imparts their response to the patients.    It is important that the Forum is told about your views on relevant matters concerning the Practice.  However, it should be made clear from the outset that the Forum is not an appropriate place to discuss personal issues.  This is because the practice has a formal complaints procedure for dealing with personal issues.  But that is not to say that all personal issues are restricted to using the formal complaints procedure in order to have matters righted because, if sufficient numbers of patients were to raise concerns on the same issue, then it would come within the remit of the Forum to seek a remedy. The Patients' Forum needs to hear about any concerns you might have with regards to the Practice and the way it functions.


 

 
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Practice News

Carers
Do you look after a friend or family member who has a mental or physical illness or disabi…
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GP Extended Access
There are now more GP appointments available in Lewisham, making it easier for you to get…
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CQC Inspection
The Practice was inspected by the Care Quality Commission in June 2016 and rated as GOOD.
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Friends and Family Test
In January our survey of patients reported that 62% would recommend our practice based on…
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How we handle your personal da…
HSCIC requirement to upload your personal and confidential medical information.
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