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Telephone 0203 049 2820
 

26 Holmshaw Close , London , SE26 4TH
Telephone: 020 3049 2820
Fax: 0203 049 2821

 

Patients' Forum 

Frequently Asked Questions

 


Q:     What is the Patients'  Forum?
It is a group of volunteer patients who are involved in discussing health issues and helping shape the services to patients


Q:     Will the questions you ask me be medical or personal?
They will be general questions about the practice, how we are providing services and what we can do to improve them. Questions about your personal care or complaints will not be dealt with through the forum.


Q:     Who else will be able to access my contact details?
The Forum is managed by a committee including some or our patients. They will hold contact details, address, phone and email address, for the members but no clinical or other personal information will ever be shared with the Forum committee.


Q:     How often will you contact me?
You will be sent the agenda for the next meeting and minutes of the past meeting. You may also be sent additional information as appropriate


Q:     Do I have to take part in the group?
No, but if you change your mind, please let us know.


Q:     What if I no longer wish to be on the contact list or I leave the surgery?
We will ask you to let us know if you do not wish to receive further messages.  If you leave the practice, you will no longer be eligible to remain on the group.


Q:     Who do I contact if I have further questions?
You can email the forum on forum@sydenhamgreen.org
You can also contact Ed Hillan our Practice Manager    

 
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Practice News

Appointment System Improvement…
We are making changes to our appointment system from the middle of February.
Read more…
Friends and Family Test
In January our survey of patients reported that 80% would recommend our practice based on…
Read more…
New doctor at the practice
In October 2015 we were joined by Dr Aida Berisha
Read more…
Meningitis B
A new vaccination has been introduced to protect children against meningitis B.
Read more…
Flu Clinics
The seasonal 'flu vaccination campaign started in September
Read more…
 
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